Find answers to common questions about our window cleaning, solar panel washing, and gutter maintenance services. Don't see your question? Contact us directly!
You only pay after the job is completed and you're completely satisfied with our work. We don't collect any payment upfront - your satisfaction comes first, then payment.
If you're not completely satisfied, we don't get paid. We'll work with you to make it right or you owe us nothing. That's our satisfaction guarantee - no exceptions.
We accept cash, Venmo, check, card, and all major credit cards. For your convenience, we can also send you a digital invoice for easy online payment. All payment is collected after the service is completed to your satisfaction.
For residential homes, we recommend every 3-6 months depending on your location and environmental factors. Commercial properties typically benefit from monthly or bi-monthly cleaning. We can create a custom schedule that works for your needs and budget.
Yes! We offer both interior and exterior window cleaning services. You can choose one or both depending on your needs. Our team uses professional-grade equipment and techniques for streak-free results on both sides.
Pure rainwater won't spot your windows - it's the dirt and debris that causes spots. If there are any issues within 24 hours of service due to weather, we'll return at no charge to re-clean any affected areas.
In California's coastal areas, we recommend cleaning solar panels every 6 months to maintain optimal efficiency. Dusty or heavily polluted areas may need more frequent cleaning. Regular cleaning can increase energy production by 15-25%.
Absolutely. We use specialized techniques and purified water systems designed specifically for solar panels. Our methods are manufacturer-approved and won't void your warranty. We avoid harsh chemicals and high-pressure washing that could damage your investment.
Yes! Clean solar panels can produce 15-25% more energy than dirty ones. Most customers notice an increase in their system's efficiency and savings on their energy bills after professional cleaning.
Most homes should have gutters cleaned twice a year - once in spring and once in fall. Properties with many trees nearby may need more frequent cleaning. Regular maintenance prevents water damage and costly repairs.
Our complete service includes removing all debris, flushing downspouts, checking for proper drainage, and inspecting for any damage or needed repairs. We clean up all debris and leave your property spotless.
While we focus on cleaning and maintenance, we can identify issues during our inspection and provide recommendations for repairs. We work with trusted local contractors for any major gutter repairs or replacements.
Yes! We're available 7 days a week to accommodate your schedule. Weekend appointments are popular, so we recommend booking in advance to secure your preferred time slot.
For exterior-only services, you don't need to be present. For interior window cleaning, someone should be home to provide access. We'll coordinate with you to find the best arrangement for your schedule.
We can often accommodate same-day or next-day service, but we recommend booking 3-7 days in advance for the best availability. During busy seasons (spring and fall), earlier booking ensures your preferred date and time.
Yes, Crystal Coast is fully insured with both general liability and workers' compensation insurance. This protects both our team and your property during service. Insurance certificates are available upon request.
Safety is our top priority. Our team uses professional-grade safety equipment, follows OSHA guidelines, and is trained in proper ladder and equipment usage. We assess each property for potential hazards before beginning work.
Don't hesitate to reach out! We're here to help with any questions about our services.